Contact Us


The Big Black Friday is an online store DEDICATED to providing high quality items at a very affordable cost to our customers! Our array of popular products are sold for OVER 50% discounts to our competitors!

To achieve our goal of providing affordable AWESOME products, we have partnered with overseas manufacturers and fulfill your orders straight from the factory. This enables us to cut out retail costs and get you the products you need at the lowest possible price. We want EVERYONE to have access to great products within their budget!

Due to the recent COVID-19 pandemic and increase in large volume of orders, there has been delay in order processing and you may not have received your order promptly as expected.

We are committed to the health and safety of our customers. Please note, it may take up to 2 to 6 weeks for you to receive your order. If you need to speak with one of our customer service representatives urgently, please contact us at urgent@thebigblackfriday.com.

General contact email: info@thebigblackfriday.com

Mail: G/F, 5-13 New Street, Sai Ying Pun, Hong Kong